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THE CORE
ACCESS TO SUBWAY
LINE 3, LINE 5 AND APM Line
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COSMOPOLITAN
A WORLD CLASS
SHOPPING MALL EMBRACED BY
6 FIVE-STAR HOTELS
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COSMOPOLITAN
OVER 40 GRADE A
OFFICE BUILDINGS
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ART CULTURAL HUB
A COMMUNITY EMBRACED BY
CULTURE AND NATURE
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HIGH-END RESIDENTIAL
DELUXE RESIDENTIAL AREA WITH
EXPATRIATES AND EXECUTIVES
IN THE VICINITY
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Terms of Use

1. Acceptance of Terms

The Website is operated by K11 Concepts (Shanghai) Limited under Guangzhou K11 brand (“Guangzhou K11″). The user shall be bound by this Terms of Use in using the Website.

2. Update of Terms

According to relevant legal changes and website operation requirements, Guangzhou K11 shall have the right to update this Terms of Use from time to time, or aperiodically place on the Website additional provisions governing specific sections applicable to the Website or specific transactions, events or activities without notice. Any change, update or modification of this Terms of Use shall become effective immediately upon publication on the Website, to which the user is suggested to regularly refer. In such cases, the user’s continued usage of the services offered on the Website shall constitute its consent to be bound by the Terms of Use so modified.

3. No Illegal Use

To the extent permitted by laws of the People’s Republic of China, without the written authorization and permission of Guangzhou K11 or the Website, the user shall not reproduce, use the Website and/or any content obtained from the Website without permission, or use the Website and/or any such content for illegal or unauthorized purposes. By using the Website, the user agrees to comply with all applicable laws, this Terms of Use and other applicable rules.

4. Third Party Websites

Certain hyperlinks offered on the Website may be linked to third party websites, which are the property of their owners and are not administered or supervised by Guangzhou K11 or the Website (as the case may be).

The placement of any hyperlink of any third party website on the Website shall be consented by Guangzhou K11 in writing; provided, however, that, such written consent does not implicate that Guangzhou K11 recognizes or recommends any content, information or opinion of such third party website, or that Guangzhou K11 or the Website makes any explicit or implied guarantee or warranty in whatever form as to the content of such third party website. Any risk arising from login to such websites and any loss caused by using or relying on the products or services obtained therefrom shall be borne by the user.

If and when the user connects to such website via a hyperlink on the Website, it shall be vigilant and carefully read the terms of use and privacy terms of such third party website.

5. Intellectual Property and Limited Access

Unless otherwise indicated, the copyrights, trademarks and/or other forms of intellectual property with respect to all the contents and materials contained in the Website, including but not limited to texts, graphics, logos, images, pictures, charts, colors, layout designs, sounds, electronic documents, ideas, shall belong to Guangzhou K11 or other members of Hong Kong New World Group, and be protected by the laws of the People’s Republic of China. The Website shall be entitled to an exclusive right to the editions of all contents thereof (collections, combinations and re-combinations), which editions shall be protected by the laws of the People’s Republic of China and applicable international treaties.

Without the written approval of the aforesaid intellectual property holder, no person is allowed to reproduce, modify, transmit, exhibit or mirror on servers not owned by Guangzhou K11 or otherwise use, in whole or in part, any content with respect to which Guangzhou K11 or other members of Hong Kong New World Group own the intellectual property, unless otherwise provided by laws of the People’s Republic of China.

Without the written approval of the right holder, any use of any content of the Website is strictly prohibited, including but not limited to reproduction, modification, publication, transmission, reprinting, demonstration or exhibition of all or part of such content. In the event that the Website determines the user’s acts mentioned above violate any law or are detrimental to the Website or the interests of K11 Concepts Limited, K11 Group Limited, New World Development Company Limited, Chow Tai Fook Jewelry Group Limited and their respective holding companies, affiliated companies, subsidiaries and any companies in which interests are owned thereby (hereinafter referred to as “Hong Kong New World Group”), then Guangzhou K11 and members of Hong Kong New World Group will reserve the right to hold the user legally responsible therefor, including but not limited to refusal to provide website services, freezing website accounts, canceling login qualification, claiming liquidated damages, reporting the same to relevant competent authorities, etc.

The user who believes that any content of the Website may infringe upon its legal rights and interests may make a complaint to Guangzhou K11 [020-88881888 ]. At the time of complaint, the user may provide a written notice of right, identity certificate, title certificate and detailed infringement certification, and Guangzhou K11 shall address the complaint by law upon receipt of such legal documents.

The Website grants the user a limited access to and use of the Website for personal purposes, and does not allow the user to download (except for page cache) or revise the Website or any part thereof without the express written consent of the Website. Such access does not include resale or commercial use of the Website or its contents, any collection and exploitation of product catalogs, instructions and prices, any derivative exploitation of the Website or its contents, any download or copy of account information or use of any data collection, robots or similar data collection and extraction tools for other business interests. Without the written approval of Guangzhou K11, the user is prohibited to systematically obtain the content of the Website to directly or indirectly create or edit collected works, compilations, databases or directories (whether through robots, spiders, automatic instrument or manual operation). In addition, the user is prohibited to use any content or material on the Website for any purpose not explicitly permitted by this Terms of Use. Without the express written consent of Guangzhou K11, the Website or any part thereof shall not be reproduced, copied, imitated, sold, resold, accessed or otherwise exploited for any commercial purpose. Without the express written consent of Guangzhou K11, the user may not exploit designs or design skills to use the trademarks, marks or other proprietary information (including images, words, web page designs or forms) of Guangzhou K11 or its affiliated companies as his own trademarks, marks or proprietary information. Without the express written consent of Guangzhou K11, the user may not use the name or trademark of the Website through meta tags or any other means of “hidden text”. Any unauthorized use of the Website shall terminate the permission or approval granted thereby.

6. Disclaimer

Guangzhou K11 is dedicated to ensure the information and contents on the Website be updated, provided that Guangzhou K11 will not bear any liability for the accuracy or completeness of such updates (or any part thereof).

In general, the contents on the Website are only used as a matter of information. The information provided by Guangzhou K11 on the Website shall not constitute any suggestion or recommendation to the user, nor shall it be used as a basis for the user to make any decision or take any action. The Website bears no responsibility of any kind for all the actions taken by the user based on the information provided by the Website.

The Website contains the links to websites not controlled by Guangzhou K11, which links are provided only for the convenience of the user. Guangzhou K11 has not reviewed any information or opinion contained by such other websites, and bears no responsibility for such information or opinions. Any risk arising from login to such websites and any loss caused by using or relying on the products or services obtained therefrom shall be borne by the user. In no event shall the Website bear any liability for failure to provide or delay in providing website services due to regular maintenance of Internet devices, Internet connection failure, computer, telecommunication or other system failure, power failure, strike, commotion, riot, catastrophic weather (e.g. Fire, flood, storm, etc.), explosion, war, government act, judicial and administrative orders or inaction of third parties.

Any content contained on the Website shall not be understood as suggestions or recommendations given to the user, and no person shall make any decision or do any act based on or relied on such content. There may be possibly a major discrepancy between any forecast, opinion or expectation expressed on the Website and actual results and developments.

Any content on the Website shall not operate or constitute any form of an offer, invitation to offer or provision of securities, debts or other securities of Guangzhou K11 or its affiliates as an investment or transaction. No contract or covenant shall be entered into based on or relied on any content on the Website.

The Website provides online forum services for the purpose of providing more information, provided that Guangzhou K11 has not consented to any content published by the user on the online forum or has not certified the authenticity of such content.

Guangzhou K11 shall not make any representation or warranty that: the Website may be available and conforms to the user’s requirements; or the use of the Website will not be interrupted, delayed, faulted, erroneous or involve missing or lost data during transmission; or the Website will not transmit viruses or other polluted or destructive products; or that the user’s computer system will not be damaged. The user shall take full responsibility for adequate protection and backup for data and/or devices, and shall take reasonable and adequate preventions to scan computer viruses or other destructive products. Guangzhou K11 has striven to be prudent in preparing the information and data contained on the Website; provided, however, that Guangzhou K11 can only provide relevant information on an “as is” basis and will not make any express or implied warranty. In particular, Guangzhou K11 will not make any warranty as to no-infringement of copyrights, data confidentiality, accuracy, adequacy or freed from computer viruses.

The information and data on the Website shall not be deemed as expert’s opinion. The user shall consult with professionals when using the Website if necessary.

7. Termination or Suspension of Connection and Login

To the extent permitted by laws of the People’s Republic of China, Guangzhou K11 reserves the right to terminate or suspend the user’s login to the Website (or any part thereof) at any time for any reason without giving notice.

8. Internet Transmission

Internet transmission may be disturbed, interrupted, delayed or contain errors in data, and Guangzhou K11 bears no responsibility for the accuracy or timeliness of data and transactions that may be caused by failure of telecommunication facilities beyond its control.

9. Software Download (if applicable)

Guangzhou K11 shall not make any representation or warranty as to the accuracy, security, function or performance of any software provided by a third party used on the Website.

10. Remedy

The user understands and agrees to take responsibility for the user’s browsing and use of the Website. The user agrees to indemnify, defend and hold harmless Guangzhou K11, its parent companies, subsidiaries, affiliated companies, licensors, directors, employees, agents and any third party providing information to the Website from and against claims or losses caused by his/her use or any improper use of the Website (or any content thereof).

11. No Waiver

Any single waiver by Guangzhou K11 of any provision of this Terms of Use shall not be deemed as its further waiver or continual waiver of such provision or any other provision.

12. Applicable Law and Jurisdiction

The validity and interpretation of this Terms of Use shall be governed by the laws of the People’s Republic of China. Any dispute arising between the parties shall be governed by the people’s court located in Tianhe District, Guangzhou.

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Privacy Policy Statement

1. Information Collection

The Website is operated by K11 Concepts (Shanghai) Limited under Guangzhou K11 Brand (“Guangzhou K11”), and Guangzhou K11 may require the user from time to time to provide his/her personal information on the Website on his/her own volition. Where the user has not yet attained 18 years old or his/her capacity for action is restricted by law, the user is required to obtain the consent of his/her parent or guardian before providing his/her personal information on the Website.

2. Consent to Information Collection and Use

Before providing personal information, the user shall carefully read this Privacy Policy Statement. By using or continually using the Website, the user consents to the collection, holding, retention, use or transfer of his/her personal information by Guangzhou K11 in accordance with the provisions of this Privacy Policy Statement.to the extent permitted by laws of the People’s Republic of China.

3. Use of Log Files and Cookies

When the user visits the Website, the website server will be likely to collect the information about the user’s visit (including, without limitation, the user’s IP address, domain name, browser type and length of visit) via Cookies and other automatic collection ways (collectively as “Cookies”), but will not track his/her personal information. When the user visits or re-visits the Website, the Website can identify the user and offer the user with better and more services by data analysis.

When the user browses the Website, Cookies will be saved in the user’s computer, mobile phone or other tools only for the purpose of internal navigation or programming. The user shall have the right to accept or refuse to accept cookies. The user may refuse to accept cookies by resetting the browser settings, but the Website needs to warn the user that, by refusing to accept cookies, he may not be able to use some functions of the Website relying on cookies.

4. Type of Information Collected and Held

The personal information provided by the user as may be required by Guangzhou K11 for various purposes during the process of business operation shall include, without limitation, the user’s name, gender, email address, username, password, device identification, location, mailing address, contact telephone, membership number, age rangeor age, date of birth, marital status, family status, level of education, occupation, identity documentnumber, household income range, consumption type, credit card information, etc.

5. Intended Use of Information Collected

Guangzhou K11 may use the user’s personal information for the following purposes: its daily operation activities, membership account number and file management, R&D, advertising, marketing, public relations and marketing (including joint-sale), delivering news and information, identification, order treatment, providing commodities, services, benefits, discounts and promotion activities to meet specific demands, fundraising, information and database management or using the user’s personal information for other purposes relating to the aforesaid matters.

At the same time, to the extent permitted by laws of the People’s Republic of China, Guangzhou K11 may apply the information collection via some service to other services provided through the Website by information collection or otherwise. For example, the information provided by the user in using some a certain service of the Website may be applied to anotherservice to provide specific content to the user, or exhibit the information relevant to the user to meet specific demands. The user hereby agrees that, to the extent of the aforesaid purpose, the user hereby authorizes Guangzhou K11 to apply the information used and stored in a certain service to other services provided through the Website.

6. Confidentiality Obligation of Information

The Website will not provide, sell, lease, share and trade the user’s personal information to any irrelevant third party; provided, however, for the convenience of users to use the services(collectively as “other services”) of Guangzhou K11 and members of New World Group (as defined in Article10 below), the user agrees and authorizes Guangzhou K11 to communicate his/her personal information to such members accepting other services, or obtain the same from such members providing other services to the user.

The Website shall conduct comprehensive statistics on the identity and transaction data of the user and/or the user’s company, and will only disclose such comprehensive statistics to advertisers, merchants or news agencies only for the purpose set forth in Article 5. However, in such cases, the Website will not disclose to the aforesaid institutions any information that may be used to identify the user’s personal identity orfinancial status, except for that obtained by analyzing the user’s username or other disclosable data.

The user agrees that the Website may disclose or use the user’s personal information to identify and/orconfirm his/her identity, or resolving disputes, or help to ensure the security of the website, restrict fraudulent, illegal or other criminal activities in order to implement the service agreement of the Website.

The user agrees that the Website may disclose or use his/her personal information to securehis/her life and property, or to prevent the user from seriously infringing upon legal rights and interests of others, or for the purpose of public interest.

The user agrees that the Website may disclose or use his/her personal information to improve the website services and cause such services to better meet the user’s needs, so as to provide the user with better experience in using such services.

When the Website provides the user’s information as required by law, or government or the right holder for the purpose of identifying the alleged infringer, the Website will disclose the user’s information in good faith.

7. Push Notification and Delivery

When the user is using the services provided by the Website, Guangzhou K11 may use the user’s personal information and browsing history to deliver news and notifications, send emails or push notifications to his/her computer, mobile phone or other devices. If the user does not wish to receive such notifications, he may select “Unsubscribe” on his/her computer, mobile phone or other devices based on relevant instructions in the Website.

Guangzhou K11 or the Website may make service-related announcements to the user if necessary (if some service is suspended due to system maintenance). Such announcements are not for the purpose of promotion in nature and thus probably cannot be cancelled.

8. Information Accuracy

Guangzhou K11 may require the user to provide some personal information (in particular his/her contact information) with respect to specific services. If the user fails to provide or update accurate information as required by the Website, GuangzhouK11’s provision of such specific services may be affected. If the user wishes to correct or update his/her personal information held by Guangzhou K11, please contact Guangzhou K11 (020) 88881888.

9. Information Retention

Guangzhou K11 shall have the right to retain the user’s personal information for a certain period, and the termination of such period shall be conditional on the realization of the intended purpose of such information.

10. Information Transfer and Disclosure

For the purpose set forth in Article 5 above, Guangzhou K11 may share the user’s personal information with the following entities located in Hong Kong or Mainland China or transfer the same to such entities: K11 Concepts Limited, K11 Group Limited, New World Development Company Limited, Chow Tai Fook Jewelry Group Limited, and their respective holding companies, affiliated companies, subsidiaries, and any companies in which interests are held thereby (collectively as “New World Group”), Guangzhou K11’s business partners, partners, agents, contractors, suppliers, Service Providers, new owners of Guangzhou K11’s businesses, enforcement authorities, competent authorities, government departments and relevant organizations, courts and arbitral authorities.

IfGuangzhou K11 participates in merger, acquisition, asset sale or reorganization as required by law or due to other reasons, Guangzhou K11 may disclose personal information to the parties thereto.

In the reorganization process, Guangzhou K11 may disclose personal information to the parties to the aforesaid transactions.

In addition, if the user has participated in any online forum on the Website, then the user may share with other participants in such forum any of his/her personal information published on the Website. As long as the user does not delete such shared information, relevant information will be saved in public domain; even if the user deletes such shared information, relevant information is still likely to be independently cached, duplicated or stored by other users or other irrelevant third parties beyond the control of Guangzhou K11 or the Website. In such case, the party who has obtained the user’s personal information may be located in China or any other jurisdiction outside of China. Such other jurisdiction may not provide data protection at the same level as China or the country or region where the user is located.

11. Third Parties

Guangzhou K11 may own online stores or provide on the Website some services and/or commodities provided by third parties. If the user has provided his/her personal information to any third party to use, subscribe or accept any services and/or commodities provided by such third party, please note that: the personal information so provided has gone beyond the control of Guangzhou K11, thus Guangzhou K11 cannot protect such personal information. This Privacy Policy Statement. is only applicable to the Website, and the user shall read the privacy policiy Statement of other relevant websites before submitting his/her personal information to any third party. Guangzhou K11 or the Website bears no responsibility for the use by such third party of personal information directly provided by the user.

12. Third Party Websites

The Website may contain links to other websites from time to time, and such other websites are not administered or supervised by Guangzhou K11 or the Website.Therefore, the Website bears no responsibility for the content of such other websites or the administration of the user’s personal information by such other websites.

Before providing personal information to such websites, the user shall think carefully.

This Privacy Policy Statement. is only applicable to the Website, and the user shall read the privacy policy Statement of such third party websites before submitting his/her personal information thereto. Guangzhou K11 or the Website bears no responsibility for the use by such third party website of personal information directly provided by the user.

13. Service Providers

Guangzhou K11 may provide the user’s personal information to other individuals or companies providing services to it (“Service Providers”). In such case, the Service Providers shall use the user’s personal information in accordance with the agreement signed by Guangzhou K11 and the requirements of this Privacy Policy Statement., and bear confidentiality obligations based on Articles6 and 10hereof.

14. Information Sharing

For the purpose set forth in Article 5, Guangzhou K11 may share the user’s personal information with other databases of New World Group, provided that Guangzhou K11 ensures such sharing will comply with Article 10 hereof.

15. Exceptions

Guangzhou K11 may disclose the user’s personal information based on legal requirements, or the requirements of the government department, competent authority, enforcement authority, court and arbitral authority of the locality where the information is disclosed. Guangzhou K11 does not assume any liability incurred by disclosing the user’s personal information in such manner, but warrants to disclose such information to the extent necessary.

16. Use Personal Information in Legal Proceedings

If Guangzhou K11 deems it necessary to lodge a lawsuit against the user, it will use his/her personal information in verifying his/her identity during the process of commencing the lawsuit.

17. Information Reference and Correction

The user shall have the right to refer to and correct his/her personal information in his/her account registered on the Website.

18. Modification to Privacy Policy Statement.

This Privacy Policy Statement.may be updated, revised and modified at any time. Any modification, update or revision or modification hereof shall become effective immediately upon publication, to which the user is suggested to regularly refer. In such event, the continual use of the Website services by the user shall constitute his/her consent to be bound by this Privacy Policy Statement.so modified.

19. Questions and Feedbacks

In case the user has any question about this Privacy Policy Statement., please contact Guangzhou K11 via the customer contact information published on the Website.

However, given the particularity of network services, Guangzhou K11 and the Website are not obligated to verify whether it is the user who uses his/her username and password, but can only verify the consistency of the username and password with those saved in the database. Therefore, any person who enters the same username and password as those saved in the database may log in the Website and obtain various kinds of services provided by the Website, in which case Guangzhou K11 or this website will bear no responsibility for any consequences caused by the login to the user’s membership account which the user believes is not performed by himself/herself.

20. Applicable Law and Dispute Resolution

Any dispute as to the validity or interpretation of the above provisions or in connection with the Website shall be governed by the laws of the People’s Republic ofChina. In the case of any dispute, such dispute shall be submitted to the people’s court located in Tianhe District, Guangzhou for judgment.